When you purchase something from the Mail-House, your satisfaction is guaranteed. You may return your products for any reason within 60 days. Before you return an item, however, we do ask that you contact us by email. Let us know what the problem is and if we need to work out a special solution for you. You will have to pay for return shipping yourself, but you can get a full refund (less the initial shipping cost) or a replacement product. We'll take care of shipping your replacement back to you.
We ask that you return the product in the same packaging in which you received it. You may insure the item, but UPS or the US Post Office will not cover any loss if it is packaged poorly. Any additional damage to the product on its return may cause a reduction in refund.
Once we've received your returned product, we will do one of two things within 7 days. We will either credit your charge card or ship out your replacement.
© 2001 T.K. Industries, Inc.